Jones ranked high on customer service list
Adam Lile, a financial advisor with Edward Jones working at Snoqualmie Ridge, announced that, for the second year in a row, the global financial services firm is the highest-ranking brokerage firm on BusinessWeek magazine’s second annual ranking of “Customer Service Champs.”
Edward Jones ranked eighth among 25 national and international companies, according to the magazine’s March 3 edition.
The BusinessWeek list ranks the best providers of customer service and examines the techniques, strategies and tools they use to deliver great service, according to the magazine.
“We’re honored to be recognized two years in a row for providing outstanding service to our clients,” said Lile. “What is even more gratifying is that this recognition is a direct reflection of how our clients view Edward Jones. They are the true judges of our service.”
Edward Jones’ 10,000-plus financial advisors work directly with more than 7 million clients to understand their personal goals, from college savings to retirement, and create long-term investment strategies that emphasize a well-balanced portfolio and a buy-and-hold strategy.
The company is headquartered in St. Louis. The Edward Jones interactive Web site is located at www.edwardjones.com, and its recruiting Web site is www.careers.edwardjones.com.