A four-hour strategic planning workshop for the hospital board was held on Sept. 30. The hospital board brought in attorney Charles “Skip” Houser, to lead the workshop.

The workshop focused on improving communication between the board and the administration as well as identification of issues, teamwork, and setting goals for the future of the hospital. Houser led the board and the hospital administration through discussion and teamwork exercises.

He also took the group through a set of their outlined goals in four categories, quality, finance, relationships, and growth. Goals included patient satisfaction scores above 4.5 on all individual measures, generating consistent and sustainable positive cash flow from operations, annual revenue greater than $38 million, seeking and cultivating new relationships with other healthcare providers, and adopting new technologies that improve care, encourage innovation, and promote growth.

After reviewing their goals, the board and administration wanted to take on the task of redefining their mission and vision statements to better encapsulate what the hospital is and will be in the future.

Houser also took them through a strengths, weaknesses, opportunities, and threats analysis.

The board and administration said they were grateful for Houser’s workshop, saying it had been very helpful in repairing the working relationships within and between the two groups.